Frequently Asked Questions

Everything you need to know about credits, billing, and plans

BeamGo uses a credit-based system to give you flexibility in how you use our AI video generation services. Here's how it works:

  • Each plan comes with monthly credits: Free (125), Basic (1,000), or Pro (3,500)
  • Credits are used for video generation: Each video costs credits depending on length and quality
  • Credits reset monthly: On your billing renewal date, you get a fresh allocation
  • Unused credits don't roll over: Use them or lose them each month

Example: You're on the Basic plan with 1,000 credits. On January 1st, you use 700 credits. On February 1st (your renewal date), you get 1,000 fresh credits — not 1,300. The 300 unused credits from January don't carry over.

Still have questions?

Our support team is here to help you get the most out of BeamGo.

Last updated: January 2025 • TermsPrivacy